Terms & Conditions

1. About these terms

By using this website you accept these terms. Project work is governed by a separate written engagement agreement signed by both parties; where that agreement and these terms conflict, the engagement agreement takes precedence.

2. Use of this website

You may view, download and print pages from this site for your own evaluation of our services. You may not republish material from it, present it as your own, or use it for any commercial purpose without our written permission.

3. Intellectual property on this site

The Apertrize name, logo, written content and design of this website are our property. Client names, logos and product screenshots shown in our case studies remain the property of their respective owners and are published with permission.

4. Enquiries and proposals

Nothing on this website is a binding offer. Timelines, indicative budgets and capability descriptions are provided for guidance. A proposal becomes binding only when issued in writing and accepted by both parties.

5. Engagements

5.1 Scope and phases

Work is scoped and priced in phases. Each phase has a defined deliverable and a defined price. Either party may decline to proceed to a subsequent phase at any phase boundary.

5.2 Changes

Changes to an agreed phase are quoted separately before being carried out. We will not perform additional chargeable work without your written approval.

5.3 Client responsibilities

Delivery depends on timely access to the people, systems, accounts and decisions we identify at the start of a phase. Delays in that access move the schedule accordingly.

6. Ownership of deliverables

On receipt of full payment for a phase, ownership of the source code, configuration and documentation produced in that phase transfers to you. Third-party open-source components remain under their own licences, and we retain ownership of any pre-existing tools or libraries of ours that we reuse — for which you receive a perpetual, non-exclusive licence to use them within your system.

7. Confidentiality

Each party will keep the other's non-public information confidential and use it only for the purposes of the engagement. This obligation continues after the engagement ends.

8. Payment

Invoices are payable within the period stated on the invoice. Applicable taxes are additional. We may suspend work on materially overdue accounts after written notice.

9. Warranty and support

We warrant that delivered work will materially conform to the agreed specification for thirty days after acceptance of each phase, and we will correct defects reported in that window at no charge. Ongoing maintenance, security patching and enhancements are covered by a separate support agreement.

10. Limitation of liability

Nothing in these terms limits liability for fraud, or for anything else that cannot be limited by law. Subject to that, neither party is liable for indirect or consequential loss, or for loss of profit, revenue or data, and our total liability arising out of an engagement is limited to the fees paid to us under that engagement.

11. Termination

Either party may terminate an engagement on written notice as set out in the engagement agreement. On termination you pay for work completed up to that date, and we hand over all deliverables produced and paid for.

12. Governing law

These terms are governed by the laws of India, and the courts of Chennai, Tamil Nadu have exclusive jurisdiction over any dispute arising from them.

13. Contact

Questions about these terms can be sent to saisaran@apertrize.com.